Terms and Conditions

1. General Information

The online store operating at https://kohlsrcmodels.com is managed by Kohls RCM Paweł Kohls, ul. Lechicka 59, 61-695 Poznań, Poland. Contact email: support@kohlsrcmodels.com

2. Commercial Offer

The store offers RC model kits and modeling accessories intended for self-assembly or hobby use. All products are new and consistent with their descriptions.

3. Order Process

Orders can be placed via the website 24/7. After placing an order, the customer receives an email confirmation. Order processing begins once the payment is received.

The seller reserves the right to verify and cancel orders in case of technical errors, suspected fraud, or unauthorized actions.

4. Prices and Payment Methods

All prices include VAT (if applicable) and are shown in EUR, USD, GBP or PLN. For deliveries outside the EU, prices may exclude taxes and duties.

Available payment methods:

  • credit/debit card (Stripe),
  • Apple Pay and Google Pay,
  • Revolut Pay,
  • PayPal.

5. Delivery Terms

Details are provided in the “Delivery and Returns” section.

6. Right of Withdrawal

Consumers have the right to withdraw from a contract within 14 days. Returns are only accepted for unused items in original condition and packaging. See the returns section for more details.

7. Complaints and Liability

Any complaints regarding damages, product non-conformity, or other issues should be reported to support@kohlsrcmodels.com. Complaints will be processed within 14 business days.

8. Account Registration

Creating a customer account is optional. An account allows for faster ordering, order tracking, and access to purchase history.

9. Copyright

All materials, including graphics, photos, descriptions, and designs, are the property of Kohls RCM Paweł Kohls or its partners. Copying, distributing, or using them without written permission is prohibited.

10. Final Provisions

Matters not regulated herein are subject to applicable Polish and EU laws. Disputes will be settled by a competent court for the seller’s registered office. These terms may be updated, and users will be notified via the store website.